Cactoz Pte Ltd (“Cactoz”, “we”, “us”) respects your privacy and is committed to protecting the personal data you share with us, in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA).

This policy explains what personal data we collect through cactoz.com, why we collect it, how we use and protect it, and how you can contact us about it.

Who we are

Cactoz Pte Ltd is registered in Singapore (UEN 201024027G), with our office at Block 1003 Bukit Merah Central #03-04, Singapore 159836.

What personal data we collect

We collect personal data in two ways:

• Directly from you, when you submit an enquiry or quote request through our website contact form. This typically includes your name, email address, phone number, company name, and the details of your enquiry.
• Automatically, through Google Analytics, when you browse our website. This includes your IP address, browser and device type, pages viewed, and how you arrived at our site.

We do not collect payment information, national identification numbers, or other sensitive data through this website.

Why we collect it

We use your personal data to:

• Respond to your enquiry and provide the quote or information you’ve requested.
• Understand how visitors use our website, so we can improve it.
• Meet our legal and accounting obligations.

We only use your data for the purpose you gave it to us for, or a purpose a reasonable person would expect given the circumstances.

Your consent

By submitting a form on this website, you consent to us collecting and using your personal data as described in this policy. By continuing to browse this website, you consent to our use of cookies as described below. You can withdraw your consent at any time by contacting us (see “Your rights”), or by disabling cookies through your browser settings.

Cookies

Our website uses cookies through Google Analytics to understand how visitors use our site, such as which pages are viewed and how long visitors stay. These cookies do not give us access to your device or files.

You can disable cookies at any time through your browser settings. Doing so may affect how some parts of the site work, though the site will remain usable.

Who we share your data with

We do not sell your personal data. We share it only with Google, as our website analytics provider. Google Analytics is a US-based service, so some of your data may be processed on servers outside Singapore. Google is contractually required to protect data to a standard comparable to the PDPA wherever it is processed.

How long we keep it

We keep your personal data, including enquiry data and website analytics data, for 14 months from your last interaction with us, then delete or anonymise it, unless we’re required to keep it longer for legal or accounting purposes.

Your rights

Under the PDPA, you can ask us to:

• Access the personal data we hold about you.
• Correct any data that is inaccurate or incomplete.

To make a request, or to withdraw your consent, please contact us through our contact form. We’ll respond within a reasonable time.

Keeping your data secure

We take reasonable technical and organisational steps to protect your personal data from unauthorised access, use, or disclosure.

Children’s privacy

This website is not directed at children, and we do not knowingly collect personal data from anyone under 18.

Changes to this policy

We may update this policy from time to time. The version on this page is always the current one. This version was last updated on 22 September 2026.