SOLUTIONS

Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central ERP Solution
ABOUT

Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is an all-in-one business management solution (ERP) designed for small to mid-sized businesses. It helps organizations streamline their operations by integrating various business functions, including finance, sales, service, and operations, into a single, easy-to-use platform. Business Central is part of the Microsoft Dynamics 365 suite of business applications and leverages the power of the cloud, enabling users to work from anywhere, on any device.

Key Features

Financial Management

  • General Ledger: Manage your general ledger and chart of accounts efficiently. Perform complex accounting tasks with ease.
  • Accounts Receivable and Payable: Automate your accounts receivable and payable processes to improve cash flow and reduce administrative workload.
  • Bank Reconciliation: Simplify bank reconciliation processes, ensuring accurate financial records.

Sales and Service Management

  • Sales Order Processing: Streamline the entire sales process from quote to cash. Manage sales orders, invoices, and customer accounts.

Supply Chain Management

  • Inventory Management: Monitor inventory levels, manage stock, and track items across multiple locations.
  • Purchase Order Management: Simplify the procurement process by managing purchase orders, vendor relationships, and payment processing.
  • Warehouse Management: Optimize warehouse operations, manage bin locations, and improve picking and shipping processes.

Reporting and Analytics

  • Built-in Reports: Access a wide range of pre-built reports to gain insights into your business performance.
  • Customizable Dashboards: Create personalized dashboards to monitor key performance indicators (KPIs) and metrics.
  • Data Visualization: Utilize powerful data visualization tools to turn data into actionable insights.

Microsoft Dynamics 365 Business Central is a powerful, flexible, and user-friendly business management solution that can transform how you manage your business operations. By bringing together financials, sales, service, and operations, it provides a comprehensive view of your business and helps you make smarter, faster decisions.

WHY CHOOSE US

To Provide Your Solution

What's New in Dynamics 365 Business Central

Running a business on Dynamics 365 Business Central has always meant having strong financial and operational control.

The most recent releases build on that foundation with AI capabilities that take routine work off your team's plate, so they can focus on decisions rather than data entry.

Sales orders created automatically from customer emails
If your sales team processes a high volume of incoming orders, the Sales Order Agent is worth understanding. It reads customer emails and creates sales orders in Business Central directly, without anyone copying and pasting. For distributors, wholesalers, or any business where order volume is significant, this removes a category of manual work entirely.

Purchase invoices processed from PDFs
Matching supplier invoices to purchase orders is one of the most time-consuming tasks in any finance team. Business Central can now generate purchase invoices automatically from PDF documents, using AI to identify and extract the relevant fields. The result is faster processing, fewer keying errors, and finance staff freed up for higher-value work.

Copilot across everyday tasks
Throughout Business Central, Copilot now assists with the small but time-consuming tasks that add up across a working day. Users can summarise any record with a single prompt. Copilot can also autofill fields and help match purchase order lines to receipts during reconciliation. These are not dramatic changes individually, but collectively they reduce friction across the system.

Better integration between service, manufacturing, and commerce
For businesses running operations across multiple areas, recent releases have tightened the connections between Business Central and the broader Microsoft ecosystem. Field Service integration means item availability is visible directly inside Dynamics 365 work orders. The Shopify Connector now supports market-specific pricing across storefronts. E-document capabilities, including Peppol-compliant formats, continue to be expanded — relevant for businesses transacting with government agencies or large enterprise buyers in Singapore and the region.

Find out more here!

A typical Business Central implementation takes 8 to 16 weeks depending on business size, number of users, data migration complexity, and customisation requirements. Cactoz follows a structured project methodology to deliver on time and within budget.
Business Central is the modern cloud successor to Microsoft Dynamics NAV and GP. It offers the same core ERP capabilities with added benefits including regular feature updates, Microsoft 365 integration, built-in Copilot AI features, and flexible deployment on the cloud or on-premises.
Yes. Business Central integrates natively with Microsoft 365, Power BI, Power Automate, and Teams. It also supports third-party integrations including e-commerce platforms, InvoiceNow e-invoicing, and Electronic Shelf Labels.
Cactoz provides post-implementation support including helpdesk services, system health checks, user training, and upgrade assistance. Our team is based in Singapore and Malaysia to support clients across both markets.