Microsoft Dynamics 365 Business Central
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Connect operations, finance, and sales on a single platform.
Microsoft Dynamics 365 Business Central is a comprehensive enterprise resource planning (ERP) solution built specially for small to medium-sized organisations looking to optimise their workflow and scale sustainably.
By seamlessly unifying sales, customer service, financials, inventory, and operations, it breaks down data silos to empower your teams with real-time operational insights, automated tools, and built-in AI capabilities.
Whether you’re managing several warehouses, running manufacturing operations, or expanding into new markets, Business Central runs on a single, secure cloud platform that grows with you.
Comprehensive Business Capabilities
Built to unify every department of your business.
Financial Management
Gain complete visibility into your financials with general ledger, accounts payable/receivable, cash flow, and secure assets management.
Supply Chain Management
Optimise your supply chain with automatic inventory tracking, warehouse operations, procurement, and smart demand forecasting.
Sales & Service Management
Manage customer relationships, sales quotes, customer history, order tracking, and field service operations directly in one place.
Project Management
Plan budgets, monitor resources, track timesheets, and analyse project profitability with unified live data metrics.
Reporting & Analytics
Make confident data-driven decisions with native Microsoft Power BI dashboard integration and customisable templates.
AI & Automation
Built-in Copilot and AI agents, including the Sales Order Agent, Payables Agent and Expense Agent, that handle routine tasks and surface what needs your attention.
Why Choose Business Central?
Seamless Integration
Connects directly with Microsoft 365 apps like Outlook, Teams, Excel and Word, so your files and communications work together rather than living in separate systems.
Seamless Integration
Connect directly with Microsoft 365 apps like Outlook, Teams, Excel, and Word to manage your files and interactions smoothly.
Cloud-Based Solution
Runs on Microsoft's cloud infrastructure, so your data is accessible securely from anywhere your team works.
Scalable & Flexible
Extend the system with Microsoft Marketplace add-ons as your business evolves with new requirements.
Scalable & Flexible
Tailor and extend the system with AppSource add-ons as your organisation ventures into new product lines or markets.
AI-Powered Insights
Ultilise built in Copilot AI features for predictive sales forecasting, cash flow projection and automated inventory planning.
AI-Powered Insights
Utilise built-in Copilot features for predictive sales forecasting, cash-flow projection, and automated inventory planning.
Deep-Dive Into Enterprise Capabilities
A closer look at how Business Central handles finance, supply chain, and reporting.
Unified Financial Management
Unified Financial Management: Business Central gives you general ledger control, automated accounts payable/receivable, and real-time cash flow visibility in one place.
For organisations operating across multiple entities or currencies, it supports consolidation without exporting data between separate systems. Built-in tax and compliance tools help reduce the manual work around reporting and month-end close, and audit logs give finance leaders visibility into spend across departments.
Supply Chain & Logistics
Manage inventory levels, warehouse workflows and vendor relationships from a single system.
Demand forecasting tools use historical purchase trends to help reduce stockouts and excess holding costs, and procurement can be linked directly to manufacturing schedules so raw materials are available when needed.
Shipping and delivery updates stay visible to both your team and your customers.
Reporting & Automation
Turn operational data into reporting your team can act on, with dashboards built for the questions your business actually asks. Business Central connects to other applications through APIs, reducing manual data entry between systems.
Access is controlled through role-based permissions, so people see only the data relevant to their role.
Quickly Find Your Answers.
How can I get started with Business Central?
Get started by booking a consultation with our team. We’ll confirm your requirements, then our certified consultants handle setup and configuration.
How is Microsoft Business Central different from older Microsoft ERP systems like NAV or Great Plains?
Business Central is the modern cloud successor to Microsoft Dynamics NAV and GP. It offers the same core ERP capabilities with added benefits including regular feature updates, Microsoft 365 integration, built-in Copilot AI features, and flexible deployment on the cloud or on-premises.
Can I migrate data from my existing ERP system?
In most cases, yes. Migration scope depends on your current system and data quality, which we assess as part of the consultation before implementation starts.
How long does the implementation process take?
A typical Business Central implementation takes 8 to 16 weeks depending on business size, number of users, data migration complexity, and customisation requirements. Cactoz follows a structured project methodology to deliver on time and within budget.
What kind of support do you offer post-implementation?
Two tiers: standard support (8×5, same or next-business-day response) and priority support (12×7, same-day response).